ITIL 4 Foundation - Web Proctored
The ITIL® (4) Foundation certification targets the participants who wish to take first step in service management or who are familiar with earlier versions of ITIL and/or other sources of industry best practice and wish to learn about ITIL 4. The ITIL® 4 Foundation syllabus focuses on a holistic approach to the facilitation of co-creation of value, the guiding principles of ITIL 4, four dimensions of service management, and ITIL practices.
|| Online (web-based)
|| Closed Book
|| 60 minutes (candidates taking the exam in a language that is not their native, may be awarded 25% extra time)
| No. of Questions
|| 40 multiple choice questions (1 mark per Question)
| Pass Grade
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| ITpreneurs Service Desk Team
|| Support for online learning components such as the e-learning courses, eBooks licences, learning portals, websites, technology. firstname.lastname@example.org
For Detailed Information Refer to the Course Fact Sheet